At Preteckt, we not only offer you a tool to maximize your fleet uptime, we also give you diagnostic expertise from our highly trained “cyber mechanics” who translate your vehicle sensor data into actionable work suggestions that save you valuable repair hours. They are industry certified technicians with real-world shop experience who have been trained to work directly with our data science team to provide you with high-value, real-time diagnostics.
December 4, 2017 was just another Monday. I had just started my daily routine when I noticed an unusual email in my inbox. Unusual, because the sent from was from the North Pole. I curiously opened and to my surprise and amazement it was from the one and only Santa Claus! I immediately brought this to the attention of the Preteckt team. The email read as follows:
The trucking industry is changing rapidly through mobile and connectivity advancements known as the Internet of Things (IoT). Through the use of smart gadgets, companies have improved how they carry out their operations, and made work more efficient and safer. Not only do enterprises stay connected to their drivers via a centralized network, but also, and more importantly, essential data is recorded in real-time. From slashing road safety issues to enhancing monitoring systems in fleet management, the IoT makes trucking a more effective business.
We knew it would be a challenge to introduce and explain predictive technology. Here are just a few real-world examples of the resistance to a new and improved approach to maintenance and service. It paints a picture of an industry that has seen more than its fair share of snake oil sales. “I hold up my BS card to you. That sounds like using an electronic crystal ball to tell you when to do maintenance”.
What value does Predictive Maintenance really offer? There are many skeptics who believe it’s just smoke and mirrors. Allow me, a guy who knows nothing about technology, to tell you why I wish I had predictive maintenance on my car. Growing up, we always had clunkers or junkers, whichever you prefer to call them, but these were old cars that broke down all the time. I had to learn early how to change tires, brakes, spark plugs, batteries, and even certain hoses.
Preteckt CEO and Co-founder Ken Sills, recently wrote about Industry 4.0 on LinkedIn. It’s a well written piece on how machine learning (ML) and predictive maintenance (PdM) are actually already all around us. Here is a preview… Your heart rate and blood pressure depend on so many factors, but those factors are measurable. And these days, with essentially free data storage and compute capacity, there is every reason to be building a deep context using every measurement possible.
Earlier this year Preteckt COO & Cofounder, Sasha Kucharczyk wrote an article for readwrite.com about the major problems with autonomous vehicles. In the piece he breaks down 2 issues and then goes on to explain the role of artificial intelligence in predicting maintenance. Here is a snippet. “The new AI for maintenance The concept of predicting breakdowns is nothing new. People have been using statistics for decades to calculate mean-time-to-failure – it is how the automotive industry came up with replacing parts based on number of miles driven.
We’re happy to announce a new feature that we’re calling Dashboard Conversations. Alerts on the Preteckt dashboard have included notes from Jeremy, our Master Cyber Mechanic, for a while now. Many of you have have seen his comments that help remotely diagnose problems before they become costly breakdowns, and several of you have used this feature to engage in valuable conversations. Unfortunately, the original version of this feature made conversations somewhat difficult, and you let us know.
“Explaining the difference between predictive and preventative maintenance to our customers can be a tough sell, but once I actually show them the raw data that is happening in real time, they get it.” says Jason Kyles, Customer Success Representative with Preteckt Inc. The raw data that Jason is referring to comes from the Preteckt device that connects to our customers’ big trucks and buses. It alerts them to future breakdowns using a device that we specially designed to deliver loads of truck sensor data to our scientists and engineers in real-time.
Since moving to Memphis in May of 2015, Preteckt has always been a proud member of the thriving startup and tech ecosystem in the city. For us this started with being part of Start Co.’s group of bustling innovative entrepreneurial community located at 88 Union Avenue on the corner of Union and Main Street in downtown Memphis. Start Co. is a Memphis Tech Accelerator It was a terrific starting point for our fledgling company and we had a lot of good times there and fond memories of our friends whom we shared the space with, however we are super excited to announce our move to the new ServiceMaster building downtown (formerly the Peabody Place Mall).